Shipping & Delivery

Fast, reliable, and local – across Marketplace, Grocery, and more

Online Vendor / Grocery Shop

Check at checkout

Availability depends on the shop, delivery address and courier.

Offline Vendor / Grocery Shop

Timing varies

A shop being offline does not establish its next delivery time.

Service area: Delivery availability is checked for your address during checkout. Contact support if you are unsure whether your location is covered.

Free delivery

Orders over €50

Standard fee

€3.99 (below €50)

Live tracking

Available in dashboard

Delivery Process

Order placed → Vendor confirms → Admin assigns delivery partner

Delivery partner picks up from vendor / grocery shop

Real‑time tracking via dashboard (map with live location)

Delivery completed with photo proof

Returns: Items must be returned within 14 days of delivery (unused, original packaging). Contact support for a return label (fees apply for non‑defective returns).

Coming soon: Restaurant delivery (real‑time ETA), scheduled deliveries, and parcel shipping. We're building Lisbon's most complete delivery network.